True North Pot True North Pot

Responsible Play

Supporting safe and balanced digital entertainment experiences throughout Canada

Need urgent assistance? Call 1-866-531-2600 for round-the-clock support

Healthy Entertainment Habits

True North Pot promotes mindful engagement with digital entertainment activities through practical guidelines and user-focused tools.

Time Management

Plan regular breaks and maintain sensible time limits to help keep entertainment balanced within your daily routine.

Financial Awareness

Create budgets that fit comfortably within your financial responsibilities without affecting essential expenses.

Emotional Well-being

Online entertainment should complement your lifestyle rather than replace meaningful coping strategies or emotional support.

Recognizing Concerns

Understanding early indicators of potential issues can support healthier habits and timely decision-making.

Increasing Engagement

Spending more time or funds than planned can signal developing patterns that may require attention.

Chasing Activities

Continuing participation primarily to recoup previous outcomes rather than for enjoyment may indicate concern.

Preoccupation

Persistent thoughts about platform activity that disrupt daily responsibilities or relationships may reflect an imbalance.

Platform Safety Tools

True North Pot offers several tools designed to help users manage their online entertainment responsibly.

Session Limits

Choose daily or weekly time restrictions with automatic sign-off once those limits are reached.

Deposit Controls

Set spending limits that include required waiting periods before increases can take effect.

Reality Checks

Receive session reminders that outline time spent and activity patterns during platform use.

Self-Exclusion Options

Users may take temporary or long-term breaks from the platform by choosing one of several account restriction options.

Cool-Off Periods

Short breaks of 24 hours to six weeks to step back from digital entertainment activities when needed.

Extended Breaks

Longer self-exclusion options lasting one to twelve months, with full account restrictions for the selected duration.

Permanent Closure

Permanent account closure for individuals who decide they no longer want access to the platform.

Family Protection

Protective tools help prevent underage participation and support families seeking guidance on healthy entertainment habits.

Age Verification

Robust verification processes ensure that platform features are available only to adults aged 19 and over.

Device Controls

Device-level restrictions and parental tools can help prevent younger users from accessing the platform.

Family Support

Information and resources are available for families concerned about a loved one’s digital entertainment habits.

Educational Resources

Accessible information and tools support informed decision-making and help users maintain a healthy relationship with digital entertainment.

Information Center

Guides offering insights into healthy activity levels and early warning signs of potential concerns.

Self-Assessment

Confidential tools that allow users to review their digital entertainment habits and identify areas for adjustment.

Support Networks

Connections to Canadian support organizations and counseling services focused on digital entertainment behaviours.

Support Services

A variety of support channels are available for individuals seeking assistance with digital entertainment habits.

Crisis Helpline

1-866-531-2600
Confidential 24/7 support for immediate needs

Email Support

support@truenorthpot.com
Assistance with account restrictions or general inquiries

Professional Services

Access to Canadian mental health resources specializing in digital entertainment behaviour support